OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
72 ratings and 47 comments received in the last 90 days.
01 April 2024
They kept me updated, the car was ready on time, Daniel Joseph took his time to answer all our questions.
19 March 2024
Very informative & excellent customer service
14 March 2024
Very relaxed in the handover
13 March 2024
On purchasing Mitch gave us great sales advice and helped us to value our car for part ex and on pick up Molly was lovely to speak to and explained all the features of my new car. Really lovely approachable and knowledgeable staff
07 March 2024
It was very smooth
07 March 2024
I arranged to collect my car on Saturday she went through all the details including the insurance and when she took me through to the delivery bay there was also a lovely bouquet of flowers I couldn't have had a better experience
03 March 2024
Kept updated regularly
22 February 2024
Milly Randsome was the best person I have dealt with in my 40 years of car buying.
22 February 2024
Salesman lacked knowledge. He didn't know about your insurance offer, the spec of the car vs my old model, how to finance etc
23 April 2024
Streamlined service
22 April 2024
Did what was required in a reasonable time for a waiting service.
22 April 2024
Efficient service
21 April 2024
I was looked after by Rebecca Bullbrook who's customer service was fantastic. I'd booked my car in for a service but my waiting time was much longer than expected. Rebecca made sure I was very well looked after and ordered me a courtesy lunch.
21 April 2024
Couldn't have been more helpful
20 April 2024
Quick fix and great communication.
20 April 2024
I love the video I'm sent, with the technician checking the car and informing me what needs to be done in the next few months. The MINI technicians always do a great job on my car(s), and it always comes back nice and clean ??
20 April 2024
I was met and dealt with in a very professional way.
18 April 2024
Very helpful and informative
18 April 2024
Answered all my questions
08 April 2024
Very prompt service.