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Customer Reviews.

service

5

For the same reasons above. I also love it that you clean the car before itÂ’s given back

10 October 2017

service

5

Quick handover of cars. Service and work carried out fully explained

10 October 2017

service

4

There was some confusion about where I should sign in.

07 October 2017

sales

5

As above

05 October 2017

service

3

As previous comment

03 October 2017

sales

5

Extremely satisfied, nothing could have been done any better for me.

03 October 2017

service

5

Excellent customer service and they always keep you informed

03 October 2017

service

5

I have always found them to be very helpful whenever i have phoned or gone into the showroom

03 October 2017

service

5

all v good

03 October 2017

service

5

Everything went to plan

29 September 2017

service

4

Flexible to satisfy my needs

28 September 2017

service

3

.

25 September 2017

service

5

As above

21 September 2017

service

5

Overall Very satisfied with the garageand Olivia was very professional and not pushy

19 September 2017

service

5

The Reception staff and Technicians are extremely helpful and knowledgeable and no problem seems to be too small.They treat you well and the service is excellent.

19 September 2017

service

5

Seamless and painless service. Nothing is too much trouble.

19 September 2017

sales

5

Car delivered as expected. Nice center, nice staff

12 September 2017

service

5

Explained extra service things that needed doing and supplied a courtesy car.

10 September 2017

service

5

Only carried out what was required. No pressure to buy another product or service

09 September 2017

service

5

Great service Nice people

08 September 2017

service

5

Excellent service as usual, I wouldn't take my car anywhere else.

05 September 2017

service

5

Prompt and courteous.

04 September 2017

service

5

Quick efficient and car collected and returned door to door.

02 September 2017

sales

5

Workers were very helpful and managed to receive the car a lot earlier than expected as I received a Stock car

02 September 2017

service

5

Car service quickly and efficiently and back on the road

29 August 2017

service

5

Service manager was very easy to contact with any concerns. I was alerted to possible work to be done, but none was done without my authorisation. Advice was given about the brakes but I was told that was not urgent as I do very low mileage.

25 August 2017

service

5

Problem was resolved quickly without fuss

25 August 2017

service

5

Car serviced quickly.

25 August 2017

service

5

Good staff

22 August 2017

service

5

Efficient booking system, pleasant staff, decent coffee, useful wifi while waiting and a clear explanation of what has been done.

21 August 2017

service

2

Because my service was not fully carried out (oil was not checked or filled up) and I had to return my car to them at my inconvenience. Also asked twice for my handbreak to be taken up and it wasn't.

19 August 2017

service

5

As above

18 August 2017

service

5

All problems with the car were sorted and the complimentary car wash was great.

17 August 2017

service

5

Butch kept my car until everything was fixed I was provided a courtesy car and kept up to date my car was then returned clean in and out with a full bill of health

17 August 2017

service

5

I was completely satisfied as I didn't have to wait and the car runs like a dream. The service people were very polite and knowledgeable. It was my 60th birthday on the day of the service and they picked up on it. They all sang happy birthday to me.

17 August 2017

sales

5

I do not generally enjoy buying new cars but found the sales team enthusiastic, approachable and knowledgeable. I also liked being able to take a mini for a 24 hour test drive.

15 August 2017

sales

5

Made to feel important throughout. Dedicated sales person from start to finish. Explained all the controls in the car - very knowledgable about the product.

03 August 2017

service

4

See above!

02 August 2017

sales

5

Very nice showroom - sales person was knowledgeable and efficient. Plus the person was very pleasant.

02 August 2017

sales

5

They couldn't have been more helpful. Really enjoyable

23 July 2017

service

4

As mentioned in question 1, my car was collected & returnedto my home address, therefor had no service experience atSpecialist Cars Luton.

22 July 2017

service

4

No problems, yet.

21 July 2017